So I've been trying to get the last tax document I need from this place for several weeks now, and the last straw came today.
I called a couple weeks ago to have it mailed again, with no success. Then today I received in the mail from them a survey on my satisfaction with their handling of my situation. Assuming that they didn't want me to fill out the survey in my current mood I had to call again today, confirm that it was in fact mailed before (supposedly), was not returned to them, and that my address was correct. Everything checked out, so I had them mail me another copy.
This, of course, has me worried, so I had to take the precaution of placing a fraud alert on my credit in case someone stole it from my mailbox. Awesome. I hope this is the final attempt with this organization (which thankfully I no longer will have to deal with after this is settled--knock on wood).
I called a couple weeks ago to have it mailed again, with no success. Then today I received in the mail from them a survey on my satisfaction with their handling of my situation. Assuming that they didn't want me to fill out the survey in my current mood I had to call again today, confirm that it was in fact mailed before (supposedly), was not returned to them, and that my address was correct. Everything checked out, so I had them mail me another copy.
This, of course, has me worried, so I had to take the precaution of placing a fraud alert on my credit in case someone stole it from my mailbox. Awesome. I hope this is the final attempt with this organization (which thankfully I no longer will have to deal with after this is settled--knock on wood).
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